Terms and Conditions
The present Terms and Conditions (the “Terms and Conditions”) set forth the terms applicable to the access and usage of the website identified as https://parentinghealthinstitute.com/ and https://iphi.teachable.com/(the “Websites”). By way of the Website, users may teach or participate in a number of International Parenting and Health Institute (IPHI) programs, as well as benefit from consulting services, Holistic Health Coach Education, Business Sanctuary and additional consulting service offered through our website.
Definitions and Background
In these Terms and Conditions, users of the Website are collectively referred to as “Users” and individually Users of the Website are referred to as a “User”.
The Website is operated by International Parenting & Health Institute, an S-Corp organized under the laws of the State of California. In these Terms and Conditions, International Parenting & Health Institute is hereinafter referred to as “IPHI”. Any courses or programs offered by IPHI are collectively referred to as the “Programs” or individually, as a “Program”. Any Users or individuals who teach a class or program for IPHI subsequently therein shall be collectively referred to as “Teachers” and individually referred to as a “Teacher”, “you”, “your” and other similar expressions.
Agreement regarding the International Parenting and Health Institute (IPHI) Programs
The present Terms and Conditions include the IPHI Teacher Agreement (“Agreement”), thereby governing the terms upon which Teachers may benefit from IPHI Programs and Classes.
Any violation of any provision of the Agreement may give rise to sanctions, including, without limitation, the prohibition from teaching an IPHI Program, the suspension of a teacher, or expulsion from teaching a class or program for IPHI.
Materials Provided as Part of Programs
Teachers are prohibited from sharing, copying, reproducing or publishing any materials, including educational materials, content, illustrations, handbooks, handouts, documentation and other materials (collectively, the “Materials”) received or otherwise that belong to IPHI Programs or trainings.
The Materials are proprietary to IPHI and are protected by copyright. Any unauthorized usage or reproduction of the Materials is strictly prohibited and would constitute copyright infringement, for which the infringing Teacher may be held liable.
You acknowledge and agree that the Service may contain content or features (“Service Content”) that are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by the International Parenting & Health Institute, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Service or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you legally upload to the Service. For the sake of clarity, you acknowledge and agree that Class Recordings constitute Service Content, not User Content. In connection with your use of the Service you will not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. If you are blocked by the International Parenting & Health Institute from accessing the Service (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). Any use of the Service or the Service Content other than as specifically authorized herein is strictly prohibited. The technology and software underlying the Service or distributed in connection therewith are the property of Outschool, our affiliates and our partners (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by the International Parenting & Health Institute.
Unless otherwise expressly authorized herein or in the Service, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.
You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials (“content”) that you upload, post, publish or display (hereinafter, “upload”) or email or otherwise use via the Service. The following are examples of the kind of content and/or use that is illegal or prohibited by International Parenting & Health Institute. IPHI reserves the right to investigate and take appropriate legal action against anyone who, in IPHI’s sole discretion, violates this provision, including without limitation, removing the offending content from the Service, suspending or terminating the account of such violators and reporting you to the law enforcement authorities.
You agree to not use the Service to:
Each Teacher is solely responsible for obtaining all licenses and other permissions required to offer or provide any Classes, and the International Parenting & Health Institute assumes no responsibility for a Teacher’s failure to obtain such licenses or permissions or otherwise comply with any applicable laws, rules or regulations.
You understand and agree that the INternational Parenting & Health Institute is not an insurer, agent or employer for you as a Teacher. If a customer purchases any of your Classes, any agreement you enter into with the customer is between you and the customer, and the International Parenting & Health Institute is not a party thereto. Notwithstanding the foregoing, International Parenting & Health Institute is authorized to serve as your limited agent purely for the purpose of accepting payments from csutomers on your behalf and transmitting such payments to you (minus our Fees). You acknowledge and agree that, as a Teacher, you are responsible for your own acts and omissions while using the Services. You further agree that you will not share any Class Recordings made available to you by International Parenting & Health Institute to any third parties. Allowing other Teachers within your organization to view the Class Recordings, however, is permissible.
As a Teacher, you must provide International Parenting & Health Institute with any information requested in order for International Parenting & Health Institute to list your Classes through its Services including but not limited to a description of the Classes and the price for the Classes. International Parenting & Health Institute has sole discretion as to which Classes we list on the marketplace and we reserve the right to reject any Classes or remove Classes from the marketplace for any reason. Additionally, International Parenting & Health Institute has discretion to edit Class descriptions as needed to conform them to our marketplace standards. International Parenting & Health Institute has sole discretion as to which Teachers are accepted into the marketplace and we reserve the right to reject any potential Teacher and remove or suspend any Teacher from the marketplace for any reason. International Parenting & Health Institute may, but is not required to, conduct background checks on and interviews of Teachers in its discretion and solely for its own benefit. As a Teacher, you agree to provide written and/or electronic consent to such background checks and to participate truthfully in such interviews.
Limited Warranties regarding the Programs
Although the IPHI Programs and Classes are intended to holistically support expecting parents, new parents, veteran parents and anyone seeking to overcome a health challenge, the IPHI does not guarantee that the IPHI Program(s) and Classes will meet the customers or teachers expectations or needs. The number of enrollments and income for Teachers are dependent upon their class popularity, need and the time-investment.
You further understand that if you fail to attend your classes without proper notice to the customers and IPHI, your class offering may be immediately removed and payments made to you by the customer will need to be returned to the customer if they are refunded.
If medical or unusual circumstances prevent you from teaching a class, you must immediately notify IPHI as well as your customers via email. IPHI may request medical records to confirm your inability to teach.
You understand that IPHI reserves the right to ask you to leave if your behavior is inappropriate, unethical or violates this Agreement or our IPHI Community Guidelines. In these unusual circumstances, you understand you will not be refunded for any fees paid.
ANY EARNINGS OR INCOME STATEMENTS, OR EARNINGS OR INCOME EXAMPLES PROVIDED BY IPHI ARE ONLY ESTIMATES OF EARNING POTENTIAL. IPHI DOES NOT PROVIDE ANY ASSURANCE THAT TEACHERS WILL ACHIEVE THE EARNING POTENTIAL AND FIGURES DISCLOSED.
YOU SHOULD NOT RELY UPON THESE FIGURES IN ISOLATION TO DETERMINE YOUR EARNING POTENTIAL AND FUTURE EARNINGS. YOU THEREFORE AGREE TO PROCEED AT YOUR SOLE RISK, ACKNOWLEDGING THAT THE EARNING POTENTIAL AND FIGURES PROVIDED ARE NOT BINDING.
WHERE SPECIFIC INCOME FIGURES ARE USED, AND ATTRIBUTED TO AN INDIVIDUAL OR BUSINESS, THOSE PERSONS OR BUSINESSES HAVE EARNED THAT AMOUNT. THERE IS NO GUARANTEE THAT YOU WILL GENERATE SUCH INCOME.
ANY AND ALL CLAIMS OR REPRESENTATIONS, AS TO INCOME EARNINGS ON THIS WEBSITE, ARE NOT TO BE CONSIDERED AS AVERAGE EARNINGS. THERE CAN BE NO ASSURANCE THAT ANY PRIOR SUCCESSES, OR PAST RESULTS, AS TO INCOME EARNINGS, CAN BE USED AS AN INDICATOR OF YOUR FUTURE SUCCESS OR RESULTS. MONETARY GAIN AND INCOME RESULTS VARY DEPENDING ON MANY FACTORS. IPHI IS UNABLE TO PREDICT HOW MUCH INCOME YOU CAN AND MAY GENERATE AS IPHI IS NOT AWARE OF YOUR BACKGROUND, YOUR WORK ETHIC, OR YOUR BUSINESS SKILLS OR PRACTICES. THEREFORE, IPHI CANNOT GUARANTEE OR IMPLY THAT: (1) YOU WILL GENERATE A MINIMUM AMOUNT OF INCOME, (2) YOU WILL DO AS WELL, OR (3) MAKE ANY MONEY AT ALL. INTERNET BUSINESSES AND EARNINGS DERIVED THERE FROM, INVOLVE SIGNIFICANT RISK, AND ARE NOT SUITABLE FOR EVERYONE.
INTERNATIONAL PARENTING & HEALTH INSTITUTE MAKES NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS.
YOU ARE URGED TO PROCEED WITH CAUTION WHEN RENDERING DECISIONS BASED ON ANY INFORMATION PRESENTED IN IPHI’S PRODUCTS, SERVICES, OR WEBSITE. YOU UNDERSTAND THAT BY DOING SO, YOU MAY EXPERIENCE SIGNIFICANT FINANCIAL LOSSES, OR NOT GENERATE ANY MONEY.
ALL PRODUCTS AND SERVICES OFFERED BY IPHI ARE FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. USE CAUTION AND SEEK THE ADVICE OF QUALIFIED PROFESSIONALS, SUCH AS YOUR ACCOUNTANT, LAWYER OR PROFESSIONAL ADVISOR, BEFORE ACTING ON THIS OR ANY INFORMATION. USERS ARE ENCOURAGED TO DO THEIR OWN DUE DILIGENCE WHEN IT COMES TO MAKING BUSINESS DECISIONS. ALL INFORMATION, PRODUCTS, AND SERVICES THAT HAVE BEEN PROVIDED SHOULD BE INDEPENDENTLY VERIFIED BY YOUR OWN QUALIFIED PROFESSIONALS. INFORMATION, PRODUCTS, AND SERVICES ON THIS WEBSITE SHOULD BE CAREFULLY CONSIDERED AND EVALUATED, BEFORE REACHING A BUSINESS DECISION. YOU AGREE THAT IPHI IS NOT RESPONSIBLE FOR THE SUCCESS OR FAILURE OF YOUR BUSINESS DECISIONS RELATING TO ANY INFORMATION PRESENTED BY IPHI, OR IPHI PRODUCTS OR SERVICES.
CODE OF ETHICS AND COMMUNITY GUIDELINES
Upon teaching in any IPHI educational or business Program, you accept and agree to adhere to the IPHI Code of Ethics. You therefore confirm having read and understood the IPHI Code of Ethics, and you agree to abide by its terms.
The International Parenting and Health Institute (IPHI) Code of Ethics helps maintain high professional standards of personal integrity, professional competence and practice. The IPHI Code of Ethics applies to all IPHI Teachers.
Teachers who do not adhere to the IPHI Code of Ethics may be suspended or have their class removed.
As a representative of IPHI, Teachers agree to the following:
As Teachers, it is required that your communication is exceptional with customers and with IPHI.
International Parenting & Health Institute provides two platforms for teachers to communicate customers and with IPHI during and between classes.
We ask that all class communications remain on International Parenting & Health Institute’s platform or using an IPHI designated teacher email.
Communicating through International Parenting & Health Institute rather than through private email, WhatsApps or texting is critical to keeping our community safe.
This also allows our support team to properly investigate any escalated incidents.
Our teachers should never share any personal contact details with each other. In addition to keeping all communications on our platform, International Parenting & Health Institute prohibits teachers and customers from meeting in-person, unless at an International Parenting & Health Institute-sponsored event.
In addition Teachers agree to speak of IPHI in a positive and respectful manner at all times.
Any disagreements or concerns with IPHI or customers are to be immediately communicated and discussed directly with IPHI where IPHI will work together with the Teacher and/or Customer to find a mutually acceptable solution. While IPHI will use reasonable efforts to secure a mutually acceptable resolution, IPHI is under no obligation to find a resolution that satisfies the Teacher or Customer.
IPHI reserves the right to cancel any classes that do not meet the requirements set forth in this Agreement. IPHI further reserves the right to canncel any classes based upon the conduct of the Teacher as may be demonstrated in communications, including, but not limited to phone calls, e-mails, and IPHI platform chats.
IPHI’S STANDARDS OF TEACHING PRACTICE
IPHI Teachers agree to and follows the following Ethical Teaching Standards
1. IPHI Teachers Explain and ensure that, prior to or at the initial meeting, my Client(s) and Sponsor(s) understand the nature and potential value of the class, the nature and limits of confidentiality, financial arrangements, and any other terms of the class agreement.
2. Clearly communicate in a written format your role, responsibilities and intention of the class, professional communication policies.
3. Maintain the strictest levels of confidentiality with all parties as agreed upon. I am aware of and agree to comply with all applicable laws that pertain to personal data and communications.
4. Have a clear understanding about how information is exchanged among all parties involved during all teaching interactions.
5. Have a clear understanding with both Clients and Sponsors or interested parties about the conditions under which information will not be kept confidential (e.g., illegal activity, if required by law, pursuant to valid court order or subpoena; imminent or likely risk of danger to self or to others; etc.). Where I reasonably believe one of the above circumstances is applicable, I may need to inform appropriate authorities.
6. When working as a Teacher manage conflicts of interest or potential conflicts of interest with my Clients and Sponsor(s) through clear communication, contacting IPHI and ongoing dialogue. This should include addressing organizational roles, responsibilities, relationships, records, confidentiality and other reporting requirements.
7. Maintain, store and dispose of any records, including electronic files and communications, created during my professional interactions in a manner that promotes confidentiality, security and privacy and complies with any applicable laws and agreements. Furthermore, I seek to make proper use of emerging and growing technological developments that are being used in coaching services (technology-assisted coaching services) and be aware how various ethical standards apply to them.
8. Remain alert to indications that there might be a shift in the value received from the teaching relationship. If so, make a change in the relationship or encourage the Client(s)/Sponsor(s) to seek another class, seek another professional when necessary to refer out or use a different resource.
9. Am sensitive to the implications of having multiple contracts and relationships with the same Client(s) and Sponsor(s) at the same time in order to avoid conflict of interest situations.
10. Am aware of and actively manage any power or status difference between the Client and me that may be caused by cultural, relational, psychological or contextual issues.
11. Disclose to my Clients the potential receipt of compensation, and other benefits I may receive for referring my Clients to third parties.
12. Assure consistent quality of teaching regardless of the amount or form of agreed compensation in any relationship.
Each customer agrees to pay all applicable fees for Classes (“Enrollment Fees”) as set forth on the Site. All Enrollment Fees are payable in the currency specified on the Site at the time of purchase. You shall be responsible for all taxes associated with the Services other than U.S. taxes based on Company’s net income. Customer hereby authorizes International Parenting & Health Institute to bill csutomer’s payment instrument upon confirmation of a purchase, and csutomer further agrees to pay any charges so incurred. If customer disputes any charges you must let International Parenting & Health Institute know within thirty (30) days after the date that International Parenting & Health Institute charges you.
International Parenting & Health Institute via Teachable platform services will transfer the Enrollment Fee percentage (60%) to Teacher’s Paypal account for each sale of a Class (or set of Classes, as applicable) to a customer within a reasonable period of time, minus International Parenting & Health Institute’s percentage (40%), according to the schedule and policies detailed through the Teachable platform. In order to transfer funds to Teacher’s Paypal account, Teacher shall sign up for a Paypal account and profile through Teachable. International Parenting & Health Institute has discretion to act on behalf of the Customer, and to not transfer the Enrollment Fees to Teacher, if the Customer reports that the Classes were not provided or adequately completed. This may include but is not limited to circumstances where a Teacher did not arrive for a Class or a Class was of insufficient quality. International Parenting & Health Institute will independently review such cases, seeking input from the Parent and/or the Teacher, and may decide at its sole discretion to issue a refund to the Customer. All determinations of International Parenting & Health Institute with respect to a refund shall be final and binding on the Customer and Teacher.
Limited Payment Collections Agent
Each Teacher appoints International Parenting & Health Institute via the Teachable platform as the Teacher’s limited payment collection agent solely for the purpose of accepting the Enrollment Fees from each customer. Each User agrees that payment of Enrollment Fees by a Customer to International Parenting & Health Institute, as that Teacher’s limited payment collection agent, shall be considered the same as a payment made directly by such Customer to the relevant Teacher and the Teacher will provide the relevant Classes to the Customer, as outlined on the Site, as if the Teacher had received payment directly. International Parenting & Health Institute, as limited payment collection agent for the Teacher, agrees to facilitate the payment of any Enrollment Fees (less the International Parenting & Health Institute Percentage) for Classes pursuant to these Terms of Service unless otherwise agreed between International Parenting & Health Institute and the Teacher. In the event that International Parenting & Health Institute does not remit such amounts, the Teacher will have recourse only against International Parenting & Health Institute.
It’s free to list classes on IPHI. IPHI teachers receive 60% of the net revenue from enrollments to their classes. You have full control over the listed price for a class and number of participants. Once a participant enrolls to your class, you receive payment. via PayPal in USD on the first of every month (or the next business day if the 1st is on a weekend or US holiday) according to our Monthly Payment Gateway schedule via the Teachable platform.
IPHI’s Complaint Policy
All complaints against IPHI Teachers, members, faculty and representatives must be submitted in writing to IPHI as soon as possible and no later than six (6) months following the event giving rise to the complaint. All complaints submitted must be signed and notarized prior to their submission.
Please ensure the complaint includes a detailed account of the incident, the name of the person in question and precise details regarding the event, including the location, date and time.
The IPHI professional involved with the complaint will be notified within one (1) week and may not contact the party placing the complaint as of the notification. Upon review and investigation of the complaint, IPHI will apply unbiased and fair judgement to assess the complaint and render a judgment. Once a final judgement has been rendered, it shall be final. IPHI benefits from the right to decide the consequences of the judgment. IPHI may elect to proceed by removing the professional’s certification, credentials, membership or by issuing warnings. IPHI professionals must undertake to engage in professional behavior and ethics, at all times, according to IPHI’s Code of Ethics, Standards of Practice, And Complaint Policy.
All IPHI certified professionals must agree to the IPHI Complaint Policy prior to beginning the certification process. All IPHI certified professionals must also agree to abide by the decisions made by IPHI, without liability or compensation due to the professionals, who waive their right to sue, institute legal action or obtain any remedy from IPHI.
Provisions of the Terms and Conditions
Users are bound by the confidentiality provisions provided in these Terms and Conditions. Every User agrees not to use any Confidential Information disclosed or obtained from the International Parenting and Health Institute (IPHI) for the User’s own use of for any purpose other then to carry out its obligations as specified in these Terms and Conditions.
For interpretation purposes, “Confidential Information” shall refer to information designated as private or confidential by IPHI and includes, but is not limited to trade secrets, Materials, non-public business information, plans, educational content, materials, data, compilations, spread sheets, costs, and future plans. Users are strictly prohibited from disclosing, sharing, communicating or otherwise providing any Confidential Information to any third party, except with IPHI’s prior explicit written consent.
Every User agrees to take all reasonable measures to protect the secrecy and avoid disclosure of Confidential Information to prevent it from falling into the public domain or in the possession of persons other than those persons authorized under these Terms and Conditions. Such protection measures shall refer to the highest degree of care that the User can apply. Every User agrees to notify the IPHI in writing of any misuse or misappropriation of Confidential Information, which may come to the User’s attention.
Intellectual Property, Patents and Copyrights
Nothing in these Terms and Conditions are intended to grant any rights to the User with regard to any and all rights to patents or copyrights held by IPHI. Users agree to respect the confidentiality of IPHI’s patents, trademarks, and trade secrets, and not to disclose them to anyone.
The Materials provided as part of a Program and all content published on the Website is proprietary to IPHI and may not be reproduced or shared without IPHI’s explicit prior written consent. Trademarks, marks or other intellectual property may be published on the Website. This intellectual property is IPHI’s sole property and IPHI is the exclusive owners of such intellectual property throughout the world, without limitations of time or space.
The reproduction, transmission, sharing and distribution of all or part of any the Materials and/or content provided as part of a Program is expressly prohibited. IPHI does not allow for the reproduction, modification, or transmission of the Materials and information on the Website to any third party without IPHI’s prior specific written consent.
You are permitted to use and copy portions of the Materials and corresponding IPHI content solely for personal and reference purposes. You are not authorized to use the Materials and corresponding IPHI content for commercial or business purposes.
Under these Terms and Conditions, it is strictly forbidden for any Teacher to use IPHI’s community, contacts, course structure, materials, content, or other information to compete with IPHI, or to start, operate, manage or otherwise run a business that will, indirectly or directly, compete or competes with IPHI programs.
Teachers may use their own course materials to promote to their own community but cannot use IPHI to promote any other services or classes outside of their class offerings for IPHI.
Teachers shall be strictly prohibited from employing, disclosing or otherwise benefiting from the Confidential Information except to complete the Programs registered with IPHI and even so, all usage thereof shall be with IPHI’s knowledge, approval and consent.
While Teachers can teach their own classes to their community, Teachers shall be strictly prohibited from using IPHI’s overall class structure and competing with IPHI in a similar way, whether directly or indirectly, with respect to the IPHI’s business, activities and practices. This includes copying and using IPHI’s class headlines and descriptions frm other Teachers offeringss that are not their own.Teachers shall not provide, share, transmit, disseminate, sell, lease, disclose or otherwise communicate Confidential Information to or on any website, company, organization, entity or individual who operates in the field of training, coaching or advising professionals who are in the fields of parenting, pregnancy, postpartum, adult and child sleep coaching/consulting, baby planner coaching, nutrition coaching/consulting, breastfeeding education, eco-consulting, pre-postnatal coaching, health and lifestyle coaching, pre-postnatal yoga, business/leadership coaching.
Teachers agree not to operate, control, manage, be employed by or otherwise provide services, recommendations or advice to a business that competes with IPHI or offers consultations, courses, materials or advice with respect to parenting, business coaching, baby planning coaching, adult sleep coaching, maternity and child sleep consulting, eco-consulting, pregnancy and postpartum coaching, breastfeeding education coaching, nutrition coaching and leadership coaching.
The non-compete obligations set forth in these Terms and Conditions shall remain in force for the longest duration permitted by applicable law.
Any breach of the non-compete obligations set forth herein shall give rise to a penalty payable by the breaching Teacher. Unless otherwise specified by IPHI, the penalty shall be in the amount of ten thousand dollars ($ 10,000.00) payable to IPHI immediately upon written request.
Teachers agree not to solicit students, employees, or members of IPHI for their own personal use, including for additional training classes without the written consent of IPHI.
Teachers shall not, directly or indirectly: (i) induce or attempt to induce any client, customer or business relation of IPHI to cease to do business with IPHI, or (ii) induce or attempt to induce any employee of IPHI to leave the employment of IPHI, or (iii) induce or attempt to induce any Students to cease participating in IPHI programs or purchasing IPHI programs.
Any breach of the non-solicitation obligations set forth herein shall give rise to a penalty payable by the breaching Teacher. Unless otherwise specified by IPHI, the penalty shall be in the amount of ten thousand dollars ($ 10,000.00) payable to IPHI immediately upon written request.
You are responsible for canceling a class for any other reason more than 24 hours prior to the scheduled class start time. In most cases, International Parenting & Health Institute will automatically cancel sections with no enrollments 24 hours ahead of start time, so you generally will not need to take action on your side.
You are, however, responsible for canceling sections in the following cases, as these types of sections are not automatically canceled 24 hours ahead of start time, even when there are no enrollments:
All class meetings with ongoing classes should occur as planned, whenever possible. Canceling or rescheduling a class meetings within 24 hours of start time violates International Parenting & Health Institute policy, with the following exceptions:
Customers may request a transfer between class sections for scheduling purposes, or withdraw from class entirely. These requests should be handled promptly to ensure a positive experience for families.
Withdrawing customers from a class or transferring csutomers between class sections should only be done at the request of enrolled customers.
Withdrawing or transferring learners without customer consent violates International Parenting & Health Institute policy, and may result in a warning from our team.
If you do not cancel an open class with 0 enrolled learners at least 24 hours ahead of start time , you are still responsible for teaching any last-minute enrollments. In some cases, customers can enroll and join class up to a few hours prior class start time. Please make sure that your email settings are set to notify you of all new enrollments.
When your class section has fewer than the minimum enrollments set when creating your class listing, you are still always expected to either:
As in the scenario described in the section above, when your class remains open to enrollments at the 24-hour ahead mark, you are expected to teach. Failure to start the Zoom meeting and remain in it for 10 minutes is a policy violation and may result in a warning. Teachers are also required to wait at least 15 minutes for class participants in case they arrive late and class will continue to end at the scheduled time if participants show up late.
Class refund requests will be assessed based on the date of official withdrawal for live courses and the date of the course delivery for self-directed courses. The official withdrawal date is the date upon which IPHI receives the written request for a refund. All refunds must be approved by the IPHI before being processed by IPHI’s accounting department. Refunds will be processed within 30 days of IPHI’s approval thereof, subject to the conditions set forth herein.
Refunds will not be granted for any self-directed classes that are immediately delivered upon enrollment or for any live classes. Although csutomers have a time frame to complete self-directed classes created by Teachers, once immediate access is provided, a credit may be issued if needed but no refunds will be provided.
Sales and Promotios
Refunds are not issued for any classes sold at a promotional price discount. At the discretion of IPHI, credits may be issued and applied upon the student’s request for classes sold at a promotional price discount.
Online Live Classes
If a customer enrolls in a course that has not been immediately delivered and is based on online live mentoring, a refund may be issued within one (1) week of enrollment if the customer decides not to proceed with such class. However, if a customer purchases a live online class and does not communicate with IPHI within one (1) week of payment to notify of the customers’s intention to not pursue the program, no refund will be issued. Refunds are not provided for any of the following: (i) special promotions, (ii) one week before a class begins, (iii) after a class payment is made and it is delivered, (iv) after the enrollment form has been completed and immediate access has been given. Credits may be issued upon IPHI’s discretion following an analysis of the situation. If a customer withdraws prior to the start date of a live online class deposits are non-refundable and non-transferable.
If a customerenrolls in an IPHI class and wants to transfer to another IPHI class, IPHI must be notified via email directly within two (1) weeks of the enrollment date of the original IPHI class. Customers who had full access to an IPHI program will not be granted a transfer.
If a customer withdraws from a self-directed class that is immediately delivered upon enrollment:
If a customer withdraws from an online live mentor course:
As participants in the Classes or Programs, Teachers and Customers agree that any photos or videos produced by IPHI may be distributed without limitation through any means and IPHI does not require any further consents from Teachers or Customers.
Teachers and Customers shall not receive any compensation for their participation in the photos or videos. Teachers also agree that IPHI may use their name, likeness, portrait or pictures, voice and biographical material for educational purposes, internally for organizational purposes and/or for advertising and promotional purposes. IPHI shall be authorized to perform the photography and videography and prepare materials involving the same in any way it deems fit and at its discretion. Teachers further agree that their participation in any IPHI program shall not confer upon them any rights to use, any ownership or copyright to IPHI’s materials and content.
Digital Download and Online Access Usage Terms
All registrations and logins to the Website and the programs are validated by original registrant’s IP Address and are recorded each time for validation purposes. Registered students may download downloadable material for their professional use as it relates to their certification during the time they have access to our course platform within their course deadline. If the registered Student shares its login information, the original registrant will immediately lose all privileges and access to the online learning portal and course(s). If Student does not complete their certification within their course deadline or extension deadline, they lose access to our platform. No refund will be issued if the original registrant fails to comply with these terms.
Limitation of Liability
Under no circumstances shall IPHI be liable for any and all indirect, incidental, special or consequential damages, bodily injuries, losses, property damages, claims, fees, costs or damages of any nature, however caused and whether in contract, tort or otherwise, arising out of or in connection with the use of information provided in IPHI Programs, certifications, the Website or consulting services. IPHI excludes full liability in connection with the earnings generated by a Student or Graduate and the way a Student or Graduate operates its business or services.
IPHI will not be responsible if a Teacher or Customer is unable to access a course, content or Materials due technical issues or errors. Further, IPHI shall not be responsible for any delays, suspensions, or failure to provide the Program as a result of a Force Majeure. Force Majeure events are unforeseeable situations beyond IPHI’s reasonable control, and include wars, government acts, pandemics, epidemics, failure of a telecommunications network, fires, hurricanes and other natural disasters.
For purposes of this section, IPHI shall include its divisions, subsidiaries, successors, parent companies, employees, contractors, partners, principals, agents, and representatives, and any third-party provider or sources of information or data.
Release and Indemnification
You further understand that IPHI classes should not be construed as a guarantee of the quality of your work as an IPHI Teacher. You therefore agree to indemnify and hold harmless IPHI, its officers, directors and staff from any claims due to negligence, omission or faulty advice that you may give to clients or third parties as an IPHI-Teacher. You understand that IPHI is not responsible for any loss, issues, or damages arising out of your work as an IPHI-Teacher
You thereby agree to release IPHI, its employees, agents, and assigns from all liability which may arise from any and/or all claims made by yourself or any third party in connection with your participation in the Program(s), your usage of the Website, the certification (obtained or not) and any matters contemplated under this Agreement and these Terms and Conditions.
Provision of Information
You further confirm that all personal information you provided to IPHI is true, complete and correct to the best of your knowledge. You agree to update your personal information on an as needed basis, if the information were to be no longer be true, expire or otherwise be inapplicable. You further understand if any of your personal information is found to be false, IPHI reserves the right to revoke any certification (or certificate) that has been granted on the basis hereof.
IPHI reserves the right, at any time and from time to time, to update, revise, supplement, and otherwise modify these Terms and Conditions, in whole or in part. IPHI may impose new or additional rules, policies, terms, or conditions applicable to course materials and participation in IPHI programs. These updates, revisions, supplements, modifications, and additional rules, policies, terms, and conditions (collectively referred to as “Additional Terms”) shall be effective immediately upon their publication and shall be deemed incorporated into these Terms and Conditions. Any continued use of any IPHI Program, Website or any downloads licensed from it following the publication of Additional Terms shall signify the User’s acceptance and agreeance to be bound by the Additional Terms. All Additional Terms are hereby incorporated into these Terms and Conditions by this reference.
These Terms and Conditions, including the Agreement contained therein, constitute a binding agreement between IPHI and you. For this reason, IPHI encourages you to review these Terms and Conditions thoroughly. IPHI also suggests that you review these Terms and Conditions every so often to review the latest version hereof. You acknowledge that you will be subject to these Terms and Conditions as though you manually signed them.
Assignment and Waivers
IPHI may assign its rights in these Terms and Conditions, in whole or in part. IPHI may also delegate any of its obligations under these Terms and Conditions to a third party. You are not permitted to assign your rights and obligations hereunder to any third party.
If IPHI does not insist upon the performance of any obligation set forth in these Terms and Conditions, this will not operate as a waiver of IPHI’s rights nor will it relieve you of your obligations under these Terms and Conditions. Further, if IPHI delays or does not exercise any of its rights under these Terms and Conditions, this will not be interpreted as a waiver of its rights.
Governing Law and Dispute Resolution
These Terms and Conditions, any claim under these Terms and Conditions and/or relating to the Program are subject to the applicable laws in the State of California, without regard to conflicts of law principles.
Any controversy or claim arising out of or relating to these Terms and Conditions, breach thereof, or dispute will be submitted to the competent courts located in the State of California for handling. Exceptionally, IPHI may agree to submit to the dispute to arbitration.
For further information, please contact IPHI at:
We are excited to meet you and we look forward to supporting your professional journey.